Santa Sleigh

Privacy Policy

Last Updated: December 7, 2025

Introduction

At Pretty Tips by Sandali, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

When you book an appointment or contact us, we may collect:

  • Your name
  • Phone number
  • Email address (if provided)
  • Service preferences and booking history

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Device information

How We Use Your Information

We use your information to:

  • Process and confirm your appointments
  • Communicate with you about services and bookings
  • Send appointment reminders
  • Improve our services and website experience
  • Respond to your inquiries and provide customer support
  • Comply with legal obligations

Third-Party Services

WhatsApp

We use WhatsApp for communication and appointment bookings. When you contact us through WhatsApp, your information is subject to WhatsApp's privacy policy.

Google Analytics

Our website uses Google Analytics to understand how visitors use our site. Google Analytics collects anonymous information about your visit through cookies.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.

Types of cookies we use:

  • Essential cookies: Required for the website to function
  • Analytics cookies: Help us understand how visitors use our site

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and comply with legal obligations. You may request deletion of your information at any time by contacting us.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to processing of your information

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: info@prettytips.lk

Phone: +94 76 245 8004

Address: Kadawatha Road, Wennappuwa, North Western Province 61170, Sri Lanka