Privacy Policy
Last Updated: December 7, 2025
Introduction
At Pretty Tips by Sandali, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you book an appointment or contact us, we may collect:
- Your name
- Phone number
- Email address (if provided)
- Service preferences and booking history
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Device information
How We Use Your Information
We use your information to:
- Process and confirm your appointments
- Communicate with you about services and bookings
- Send appointment reminders
- Improve our services and website experience
- Respond to your inquiries and provide customer support
- Comply with legal obligations
Third-Party Services
We use WhatsApp for communication and appointment bookings. When you contact us through WhatsApp, your information is subject to WhatsApp's privacy policy.
Google Analytics
Our website uses Google Analytics to understand how visitors use our site. Google Analytics collects anonymous information about your visit through cookies.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.
Types of cookies we use:
- Essential cookies: Required for the website to function
- Analytics cookies: Help us understand how visitors use our site
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to provide you with our services and comply with legal obligations. You may request deletion of your information at any time by contacting us.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Object to processing of your information
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: info@prettytips.lk
Phone: +94 76 245 8004
Address: Kadawatha Road, Wennappuwa, North Western Province 61170, Sri Lanka